Shipping Information
At ANAP, we are committed to delivering your orders to you in a timely and efficient manner. Please read the following information regarding our shipping process and estimated delivery times.
Shipping Time: We strive to process and dispatch your order as quickly as possible. Once your order has been successfully placed, please allow up to 3 business days for our team to process and prepare your items for shipment. After processing, the estimated shipping time is approximately 20 days.
Please note that the shipping time may vary depending on the destination and any unforeseen circumstances, such as customs clearance procedures or public holidays. We will provide you with a tracking number once your order is shipped, allowing you to monitor the progress of your shipment.
Shipping Methods: We partner with reputable shipping carriers to ensure that your orders are delivered safely and securely. The shipping method utilized may depend on various factors, including the shipping destination and the size/weight of the package. Rest assured, we will select the most suitable shipping method to ensure the timely delivery of your items.
Shipping Charges: Shipping charges are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed during the checkout process, allowing you to review and confirm before making your purchase. Please note that additional customs duties or taxes may apply, depending on your location and local regulations. These charges, if applicable, are the responsibility of the recipient and are not included in the shipping fees paid to ANAP.
Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. You can use this tracking number to monitor the status of your shipment on our website or the website of the respective shipping carrier.
Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or delivery issues caused by incorrect or incomplete address information. If you need to make any changes to your shipping address after placing your order, please contact our customer support team as soon as possible.
Undeliverable Packages: In the event that a package is deemed undeliverable due to an incorrect address, refusal to accept the package, or any other reason beyond our control, the package may be returned to us. If this occurs, we will contact you to arrange for re-shipment, subject to additional shipping fees if applicable.
International Shipping: We proudly offer international shipping to various destinations. However, please be aware that international shipments may be subject to customs inspections, which can cause additional delays. Any customs duties or taxes imposed by the destination country are the responsibility of the recipient.
If you have any further questions or concerns regarding shipping, please feel free to reach out to our customer support team. We are here to assist you and ensure that your orders reach you in a timely manner.
Thank you for choosing ANAP! Happy shopping!